For Your Safety

The Regent Theatre has been recognized by the Tourism Industry Association of Ontario for our adoption of the worldwide industry protocols for health and hygiene. As such, we have received the “Safe Travel Stamp” which indicates the highest standards of COVID protocols for staff and patron safety.

Additionally, we have committed to the POST Promise (People Outside Safely Together), a self-declaration from a business to its customers that we are working to help prevent the spread of COVID-19. The promises include; Physical Distancing, Wear a Face Cover When Required, Additional Cleaning & Preventive Measures, Screening for COVID and Encouraging Vaccination.

 

 

Safe Travels Link
POST promise

COVID-19 Information for the Regent Theatre

MANDATORY COVID VACCINATIONS

Ontario Tech University has implemented a mandatory COVID vaccination policy for all persons entering campus buildings. This policy adheres to the rules set out by the Government of Ontario, that all non-essential businesses, including theatres and concert halls, will require proof of vaccination (children 12 and under are currently exempt).

Patrons attending events at the Regent Theatre will be required to be fully vaccinated at least 14 days before each event date, and must where a mask that covers their mouth and nose. The safety of our staff, entertainers and patrons is of the utmost importance.

HOW IT WORKS

Patrons who purchased tickets before September 1, 2021, for events coming up in late 2021 and early 2022, have already been contacted with updates on our COVID protocols for their preferred event.

Patrons purchasing tickets after September 1, 2021 will see several messages during their online session warning them of the vaccine requirements while shopping on our website. It is the patron’s responsibility to ensure that they will meet all vaccine criteria by the date of the event BEFORE purchasing tickets, whether online or by phone. Failure to do so will result in being turned away at the door without a refund.

All patrons will be sent an email clarifying proof of vaccination requirements several days in advance of each event date.

COVID PROTOCOLS

Current health regulations require proof of vaccination by providing your Enhanced Vaccine Certificate with a valid QR Code (printed or displayed on your phone). Vaccine receipts without a QR code are no longer accepted as valid proof of vaccination. In addition, you will also need to provide valid identification that matches the proof of vaccination document. MASKS ARE MANDATORY before, during and after the performance.

Our staff will be fully vaccinated, using PPE, and providing robust cleaning protocols before and throughout the event to keep our patrons safe. We have also upgraded the filters in our heating system and added the latest Ultraviolet technology to screen out and destroy viruses and other airborne pathogens.

Ever-changing government and health protocols may cause upcoming events to be postponed to a later date. We will contact all ticket holders with updates where applicable.